❓ Frequently Asked Questions (FAQ)

🛒 Orders & Payments

How can I place an order?

You can place an order directly on our website www.tarararafoods.com. Simply add products to your cart, proceed to checkout, and complete payment.

We accept:

  • UPI, Debit & Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (selected PIN codes)

Orders cannot be cancelled once confirmed, as our products are fresh and perishable.

🚚 Shipping & Delivery

How long does delivery take?
  • Gujarat: 2–4 business days

  • Rest of India: 4–7 business days

  • Remote Areas: 7–10 business days

No, Free shipping available only for prepaid order

Yes, once your order is shipped, we share the tracking ID via WhatsApp/Email.

📦 Refunds & Returns

Can I return food products?

No, due to safety reasons and nature of products, we do not accept returns of food items.

 

You are eligible if:

  • The product is damaged/leaked in transit

  • Wrong product delivered

  • Product expired/spoiled on arrival

Share photos of the damaged/incorrect product with us within 24 hours of delivery at contact@tarararafoods.com or WhatsApp +91 6354920758.

🍴 Product Information

How should I store pickles and spices?
  • Pickles: Store in a cool, dry place. Use a clean, dry spoon to avoid spoilage.

  • Spices: Keep in airtight containers away from sunlight.

  • Jams: Refrigerate after opening.

Our pickles, jams, and spices are made with traditional recipes and natural ingredients. Minimal preservatives are used only where necessary for shelf life.

Yes ✅ All our products are 100% vegetarian.

📞 Customer Support

How can I contact you?
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